Terms of Service

Effective Date: 05/06/2026

Overview of These Terms of Service

Terms of Service: These Terms of Service govern your access to and use of the Mithila Fresh Agro Private Limited website and services. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations.

The terms “we,” “us,” “our,” and “Company” refer to Mithila Fresh Agro Private Limited. Our online store operates on the Shopify platform, which helps us provide a secure and convenient shopping experience.

If you do not agree with these Terms of Service, you should not access or use our website or services.

Eligibility and Account Terms of Service

By using our Services, you confirm that:

You are at least 18 years old or are using the Services under the supervision of a parent or legal guardian.
You provide accurate, complete, and current information.
You maintain the confidentiality of your account credentials.
You accept responsibility for all activities conducted through your account.
You will not transfer or sell your account to another person.

Product Terms of Service

We strive to present all products accurately. However, product images serve illustrative purposes only. Consequently, actual colours, packaging, and appearance may vary.

Additionally:

Product availability may change without notice.
We may discontinue products at any time.
We may limit purchase quantities when necessary.

Order Terms of Service

When you place an order, you submit an offer to purchase products from Mithila Fresh.

Your order becomes binding only after we send an order confirmation by email or SMS.

Furthermore, we reserve the right to:

Accept or reject any order.
Cancel orders suspected of fraud.
Limit quantities purchased.
Correct pricing or inventory errors.
Cancel orders affected by such errors.

For returns and exchanges, please review our Refund Policy.

Pricing and Payment Terms of Service

All prices appear in Indian Rupees (INR) unless otherwise stated.

Additionally:

Prices may change without prior notice.
GST and shipping charges will appear during checkout.
You must provide accurate payment information.
You must have authorization to use the selected payment method.
You agree to pay all applicable charges, taxes, and shipping fees.

Shipping and Delivery Terms of Service

We provide estimated delivery dates for convenience only. However, delivery times may vary because of:

Courier delays
Weather conditions
Government restrictions
Natural disasters
Events beyond our reasonable control

Risk of loss transfers upon delivery to the shipping carrier.

Intellectual Property Terms of Service

All content available on this website, including logos, product photographs, text, graphics, videos, icons, designs, and software, belongs exclusively to Mithila Fresh Agro Private Limited or its licensors.

Therefore, you may not copy, reproduce, distribute, or exploit any content without our prior written permission.

Third-Party Tools and Links

Our website may include third-party tools and links for your convenience. However, we do not control these external services.

As a result, we are not responsible for:

Third-party content
Privacy practices
Products or services offered by third parties
Any losses resulting from their use

For information about Shopify, please visit:
https://www.shopify.com

Privacy Policy and Data Use

Your use of our Services remains subject to our Privacy Policy.

Please review our Privacy Policy for details regarding how we collect, use, and protect personal information. Additionally, Shopify may process certain customer information to provide platform-related services.

Customer Feedback and Reviews

When you submit reviews, comments, suggestions, or feedback, you grant Mithila Fresh Agro Private Limited the right to use that content without restriction or compensation.

By submitting content, you confirm that:

You own the content or have the necessary rights.
The content does not infringe third-party rights.
The content is lawful and accurate.

Errors and Corrections

Occasionally, information on our website may contain errors relating to pricing, product descriptions, availability, or promotions.

Accordingly, we may correct these errors and cancel affected orders whenever necessary.

Prohibited Uses

You agree not to:

Use the website for unlawful purposes.
Violate intellectual property rights.
Distribute malware or harmful code.
Attempt unauthorized access.
Submit misleading information.
Interfere with website functionality.
Scrape or copy website data.

Failure to comply with these Terms of Service may result in account suspension or termination.

Termination of Services

We may suspend or terminate your access to the Services if you violate these Terms of Service or applicable laws.

Disclaimer of Warranties

We provide all Services and products on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Mithila Fresh Agro Private Limited disclaims all express and implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted under applicable law, Mithila Fresh Agro Private Limited will not be liable for indirect, incidental, special, or consequential damages arising from your use of our Services or products.

Our total liability will not exceed the amount paid for the relevant order.

Indemnification

You agree to indemnify and hold harmless Mithila Fresh Agro Private Limited, its directors, employees, affiliates, and service providers from claims arising from your misuse of the Services or violation of these Terms of Service.

Governing Law

These Terms of Service are governed by the laws of India.

Any dispute arising from these Terms of Service shall be subject to the exclusive jurisdiction of the competent courts located in Darbhanga, Bihar, unless applicable law requires otherwise.

Changes to These Terms of Service

We may update these Terms of Service from time to time.

Whenever we make changes, we will post the revised version on this page. Therefore, your continued use of the website constitutes acceptance of the updated Terms of Service.

Contact Information

Mithila Fresh Agro Private Limited

Website: https://mithilafresh.com

Email: care@mithilafresh.com

Registered Office:
Beloun, Ramauli, Nawada, Benipur, Darbhanga, Bihar – 847201, India

Phone: +91 9711124486

CIN: U01252BR2026PTC084673

GSTIN: 10AAUCM8935B1ZF